“I can’t tell you how grateful I am to have you doing this work. The more time I spend with you and talking to my team about your work on our site, the more I realize how important it is to have someone on the outside doing the writing.”
– John Raffetto, CEO, Raffetto Herman Strategic Communications (Washington, DC and Seattle, WA)

“Your guidance helped us to organize our website’s content into a user-friendly layout. With your assistance, we have managed to concisely express our business in a way that reaches out to our clients. Excellent work!”
– Patricia Mull, Mull Capital Management (Tavernier, FL)

“Our client accepted and approved all the content you created. Thank you for all your patient and excellent work, especially helping them define and prioritize their marketing messages.”
Cesar Rengifo, Cultura Interactiva Design & Development (Ft. Lauderdale, FL)

“You did a great job organizing a lot of information on a tight deadline.”
– D. Hanssen, Project Manager, Biogen Idec site redesign (Cambridge, MA)

“The content strategy you developed for us was great for targeting the right users, sticking with style guides, and managing our workflow.”
– Bridget Conneely, Project Manager, Gorongosa National Park (Mozambique)

“You did a great job gathering critical information from our business stakeholders and managing content delivery to our development team.”
– Susan D’Arcy Fuller, Senior Consultant–Channel Management, Verizon Telecommunications (Boston, MA) 

“You were very much a major reason for the success of this redesign project.”
– Shelley Brown, Senior Director of Operations, Boston Children’s Hospital Trust (Boston, MA) 

“Congratulations! Your ‘Intranet Site Planner’ is now an official part of FidelityNet@Work. Thanks for taking the initiative on a project that made our group look good.”
– Jeff Briskin, Fidelity Investments (Boston, MA) 

“Many folks have been extremely impressed with the Web Style Manual you wrote for us.”
– Karen Bechtel, Manager, Electronic Publishing Group, National Grid/USA (Massachusetts)

“Because of the information architecture and naming schemes you did, development was remarkably smooth for the coders.”
– Johanna Schlegel, MIT Sloan School of Management (Cambridge, MA) 

“Your information architecture skills added great value to your writing for our sites.”
– Dan Starr, Vice-President Web/E-Business, Parametric Technology Corporation (Needham, MA)